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Shipping/ Returns/ Exchanges

DOMESTIC USA Shipping! The fee for shipping is a flat rate of $7.95.  At this time we only have Ground Shipping available. Expected arrival 5-7 business days after your order is received & payment is fulfilled. All orders are ship 1-3 days of fulfillment of payment, excluding weekends and holidays. If you would like to add more security to your delivery we have add a second option for the Standard Shipping with Signature Required at the time of delivery. The fee for Standard Shipping with Signature Required is $10.95. If your purchase is over $100 we will ship your items for FREE. All purchase over $100 will be a Signature Required for delivery.

STANDARD SHIPPING — $7.95 Flat Rate

STANDARD SHIPPING w/ SIGNATURE REQUIRED --- $10.95 Flat Rate

FREE SHIPPING--- All Domestic orders over $100 with Signature Required

PICK-UP-- FREE option is ONLY for the Cincinnati, Ohio area customers.

INTERNATIONAL Shipping; Flat Rate Fee $18.95 up to 2 lbs. Anything over 2.01 lbs -40 lbs is $39.99 Ships to UK, Canada, Australia, Belgium, France, Germany, Ireland, Netherlands, & Spain. Expected arrival 8-10 business days after your order is received & payment is fulfilled. We are not responsible for customs taxes or fees.

International--$18.95 for up to 2 lbs. 2.01 lbs-40 lbs is $39.99

 

Any orders over $100 will require a signature for delivery

Returns & Exchanges


We want your experience at Barcode Glam Studio to be amazing; we hope you love your service or product. If not we are here to try to help you! For service concerns please contact #513-294-8587 within 1-2 day of your completed appointment to express concern. For product concerns please email us within 1-2 of purchase at hello@barcodeglam.com
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ALL SALES are FINAL. NO REFUNDS or EXCHANGES.

We want your shopping experience at Barcode Glam to be amazing; we hope you fall in love with each item you receive; if not we are here to help you! Please contact us at Hello@BarcodeGlam.com 

Return Information

  1. You must email us within 5 days of receiving the product, if you are not happy with the item. The email must have your Order # & the reason for the return or exchange. Also please let us know if you want a store credit or exchange. If exchange let us know which item.

  2. After we receive the email from you we will send you a separate email with the return shipping label attached.

  3. You have 7 days from receiving the return shipping label to return the item back to us.

  4. All items must be in their original packages

  5. All items must be returned in brand new condition (unworn, no damage, nothing on the bottoms shoes, unwashed & all tags on the items).

  6. No damages on the shoe boxes.

  7. You have a total of 14 days to get the return item back to us, from the date of delivery. 

  8. If you don't follow steps 1-7 your exchange or return will be ineligible.

If the return doesn’t meet these requirements for an exchange or store credit it is consider as an ineligible return & the item will be shipped back to you.

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If you have any questions or concern please contact us at Hello@BarcodeGlam.com & we will reply to your concern within 24 hours.

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